Professional photographers in Europe can benefit from valuable help and extra peace of mind with the launch of Sony Imaging PRO Support. There’s no membership fee for the service, which is offered to professional photographers who own qualifying Sony α camera bodies and lenses.
Following its successful launch in Japan, South Korea, Hong Kong and Taiwan, Sony Imaging PRO Support makes its official European debut in Germany from April next year, followed by rollout in other countries.
A dedicated telephone help desk gives professional photographers expert support with using their camera equipment.
There’s a free collection and return service for units requiring repairs, plus a free back-up loan unit which helps to keep professional photographers up and running.
In addition, enrolled Sony Imaging PRO Support customers can benefit from a free twice-yearly image sensor cleaning service and firmware check-up to keep their cameras in top condition.
To be eligible for the service, professional photographers must own multiple Sony high-end α cameras such as α99, α7 series and Sony G or Carl Zeiss lenses. The details about the application and service will be announced closer to launch date.