UK official repairs and helpline information

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David Kilpatrick
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UK official repairs and helpline information

Unread post by David Kilpatrick »

A DEDICATED helpline is available for Konica Minolta Dynax and Dimage digital system owners, and also for film camera owners. The helpline phone number is 0870 0104107.

All repairs for Konica, Minolta and Konica Minolta branded photographic products are handled by;
JP Service Solutions
Johnsons Photopia Ltd
Hempstalls Lane
Newcastle under Lyme
Staffordshire ST5 0SW
Tel: 01782 753366 – Fax: 01782 753340
Email: [email protected]

SONY may announce further firmware upgrades or indeed products. Your first step should be to check Sony’s website regularly:
http://www.sony.co.uk
Their general helpline, which will have information on any other numbers, addresses, departments or offices which Konica Minolta owners may need to reach in future, is: 08705 111 999
Our website http://www.photoclubalpha.com has a full directory of useful links for downloading software or obtaining help, on its LINKS page. For downloadable printable manuals, legacy firmware and software updates, visit:
http://ca.konicaminolta.com/support/americas/
For the Sony European user service – there is still no UK user club:
http://www.sony.co.uk/nextlevel
To order KM/Sony parts, accessories, and new Sony flash components etc, contact Adrian Paul at:
http://www.photostore-uk.com
Adrian joined the Minolta Club in 1981 as an adminstrative trainee, and in 1988 when Icon Publications Ltd moved to Scotland, he took over the entire club operation for several years. Today he provides the Club's UK lens hire service, and holds a dealer account with Sony (as he previously did with Konica Minolta) allowing him to stock a large range of small parts, spares, and accessories which dealers are generally unwilling to have 'on the shelf'.
Darren Hankard
Acolyte
Posts: 22
Joined: Mon Dec 02, 2013 11:58 am

Re: UK official repairs and helpline information

Unread post by Darren Hankard »

Just collating information for a friend, who has just broken his camera while away on holiday, so has some places he can contact soon as he has got back.

I've been pretty lucky myself and not had to use any repairers before, so thought id look around.
Are these still relevant after 2007??

Anyway how would you vet 3rd party shops/sites?
Or always just use brand licensed shops for repairs, as opposed sites like http://www.youcamfix.co.uk or http://www.fixationuk.com/
Just too much of a gamble?

Thanks
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