Sad story... I'm just curious, how do you imaging this firmware upgrade that will keep your sensor clean?Atgets_Apprentice wrote:
I heard about this issue after I'd bought mine, and noticed my sensor getting progressively dirtier, despite all my attempts to remove dust & debris. I had hoped that Sony would address this with a firmware update ...
leaving me with the only option of returning the camera to the retailer, and ending 31 years of Minolta/Sony ownership by switching brands.
Sony may be big, but they are doing themselves no favours by ignoring the customer, with their appalling customer service.
should I buy an a580?
Forum rules
No more than three images or three external links allowed in any post or reply. Please trim quotations and do not include images in quotes unless essential.
No more than three images or three external links allowed in any post or reply. Please trim quotations and do not include images in quotes unless essential.
- pakodominguez
- Minister with Portfolio
- Posts: 2306
- Joined: Tue May 22, 2007 5:38 pm
- Location: NYC
- Contact:
Re: should I buy an a580?
Pako
------------
http://www.pakodominguez.photo/blog" onclick="window.open(this.href);return false;
------------
http://www.pakodominguez.photo/blog" onclick="window.open(this.href);return false;
- Atgets_Apprentice
- Grand Caliph
- Posts: 356
- Joined: Wed Jul 20, 2011 3:02 pm
- Location: Glasgow, Scotland
Re: should I buy an a580?
Update:
I've just received an e-mail from the retailer that they cannot do a refund, and can only exchange "like for like", and since I don't want another a580, I am stuck with it.
I may was well go back to the clapped out a100 I "upgraded" from. At least the sensor cleaning on that works properly.
I've just received an e-mail from the retailer that they cannot do a refund, and can only exchange "like for like", and since I don't want another a580, I am stuck with it.
I may was well go back to the clapped out a100 I "upgraded" from. At least the sensor cleaning on that works properly.
XG-1, XD-5, XD-7, X-500, XG1n, X300, 7000i, 700si, 800si, 500si Super, 600si, Dynax 5, KM 7D, a100, a200, a300, a580. And another 600si.....
- Atgets_Apprentice
- Grand Caliph
- Posts: 356
- Joined: Wed Jul 20, 2011 3:02 pm
- Location: Glasgow, Scotland
Re: should I buy an a580?
There must be some way of improving the effectiveness of the cleaning mode through firmware, to bring it in line with older, cheaper models it actually worked on.pakodominguez wrote:Sad story... I'm just curious, how do you imaging this firmware upgrade that will keep your sensor clean?
XG-1, XD-5, XD-7, X-500, XG1n, X300, 7000i, 700si, 800si, 500si Super, 600si, Dynax 5, KM 7D, a100, a200, a300, a580. And another 600si.....
- pakodominguez
- Minister with Portfolio
- Posts: 2306
- Joined: Tue May 22, 2007 5:38 pm
- Location: NYC
- Contact:
Re: should I buy an a580?
As everybody else, I had had issues with dust on the sensor, but nothing as bad as the issues you describe. I recall David K complaining about one model he had with the same issues, and he discovered that most of the dust were already in the camera, no product of mishandling or sloppiness. I don't know how he solved that issue...Atgets_Apprentice wrote:There must be some way of improving the effectiveness of the cleaning mode through firmware, to bring it in line with older, cheaper models it actually worked on.pakodominguez wrote:Sad story... I'm just curious, how do you imaging this firmware upgrade that will keep your sensor clean?
Probably your camera have the same problem (I guess you do change your lenses carefully, on a controlled environment, turning the camera off before changing lenses, and all those hygienic rules...) and the dust came inside the camera, due to a bad handling during the assembly process. In that case, I'll take the offer of your dealer and take a new body instead.
Regards
Pako
Pako
------------
http://www.pakodominguez.photo/blog" onclick="window.open(this.href);return false;
------------
http://www.pakodominguez.photo/blog" onclick="window.open(this.href);return false;
- Atgets_Apprentice
- Grand Caliph
- Posts: 356
- Joined: Wed Jul 20, 2011 3:02 pm
- Location: Glasgow, Scotland
Re: should I buy an a580?
An example of how bad the problem is:
XG-1, XD-5, XD-7, X-500, XG1n, X300, 7000i, 700si, 800si, 500si Super, 600si, Dynax 5, KM 7D, a100, a200, a300, a580. And another 600si.....
-
- Imperial Ambassador
- Posts: 617
- Joined: Thu Jul 23, 2009 10:19 pm
- Contact:
Re: should I buy an a580?
$10 US will solve 95% of your problem....Atgets_Apprentice wrote:There must be some way of improving the effectiveness of the cleaning mode through firmware, to bring it in line with older, cheaper models it actually worked on.
http://www.google.com/products/catalog? ... CF0Q8wIwAQ
- Dusty
- Emperor of a Minor Galaxy
- Posts: 2215
- Joined: Thu Dec 18, 2008 5:04 pm
- Location: Ironton, Missouri, USA
Re: should I buy an a580?
Shhhh! I was going to offer him $500 for it!Lonnie Utah wrote:$10 US will solve 95% of your problem....Atgets_Apprentice wrote:There must be some way of improving the effectiveness of the cleaning mode through firmware, to bring it in line with older, cheaper models it actually worked on.
http://www.google.com/products/catalog? ... CF0Q8wIwAQ
Dusty
An a700, an a550 and couple of a580s, plus even more lenses (Zeiss included!).
- Atgets_Apprentice
- Grand Caliph
- Posts: 356
- Joined: Wed Jul 20, 2011 3:02 pm
- Location: Glasgow, Scotland
Re: should I buy an a580?
Lonnie Utah wrote:$10 US will solve 95% of your problem....Atgets_Apprentice wrote:There must be some way of improving the effectiveness of the cleaning mode through firmware, to bring it in line with older, cheaper models it actually worked on.
http://www.google.com/products/catalog? ... CF0Q8wIwAQ
Tried & failed......
XG-1, XD-5, XD-7, X-500, XG1n, X300, 7000i, 700si, 800si, 500si Super, 600si, Dynax 5, KM 7D, a100, a200, a300, a580. And another 600si.....
-
- Site Admin
- Posts: 5985
- Joined: Sat May 19, 2007 1:14 pm
- Location: Kelso, Scotland
- Contact:
Re: should I buy an a580?
Our 580 has done nearly a year and while it has sometimes had one or two spots, a quick blast with a jet blower clears it perfectly. We got three spots during a week in Ibiza (quite dusty in places) and fixed it in the open air, just open camera, cleaning mode (aimed down all the time), blast a few times with the blower, do a sky check shot at f/22. No more dust.
David
David
-
- Imperial Ambassador
- Posts: 617
- Joined: Thu Jul 23, 2009 10:19 pm
- Contact:
Re: should I buy an a580?
For the final 5%....Atgets_Apprentice wrote:Lonnie Utah wrote:$10 US will solve 95% of your problem....Atgets_Apprentice wrote:There must be some way of improving the effectiveness of the cleaning mode through firmware, to bring it in line with older, cheaper models it actually worked on.
http://www.google.com/products/catalog? ... CF0Q8wIwAQ
Tried & failed......
http://www.photosol.com/store/pc/viewCa ... Category=4
My a900 gets this treatment about twice a year. It's easy and takes less than 5 mins..
This is what happens when you change lenses in a dust storm. My rocket blower fixed this without need of a sensor swabing...
- Atgets_Apprentice
- Grand Caliph
- Posts: 356
- Joined: Wed Jul 20, 2011 3:02 pm
- Location: Glasgow, Scotland
Re: should I buy an a580?
I have been informed by the retailer that they will have the semsor cleaned free of charge, which is very generous of them. However, Sony are conspicuous by their silence in this. Despite my sending a number of e-mails, I have had nothing from them, except automated responses. I also see that the a580 (& a560) are not repairable at the UK service centre, and you are directed to return the camera to the retailer for repair.
I am not filled with confidence in Sony these days, and I can see the a580 being the last ever Sony product I ever purchase.
For those who have suggested various cleaning methods, I have tried a Speck - Grabber, Giottos Air Rocket, and a Sensor Klean II. None of them have been particularly effective, and I maintain that that is due to the ineffective sensor cleaning of the a580 itself, so no amount of cleaning by any service centre is going to solve the problem, unless the cleaning mode & anti-dust is sorted out by Sony, who don't seem interested these days, unless you have an SLT.
I am not filled with confidence in Sony these days, and I can see the a580 being the last ever Sony product I ever purchase.
For those who have suggested various cleaning methods, I have tried a Speck - Grabber, Giottos Air Rocket, and a Sensor Klean II. None of them have been particularly effective, and I maintain that that is due to the ineffective sensor cleaning of the a580 itself, so no amount of cleaning by any service centre is going to solve the problem, unless the cleaning mode & anti-dust is sorted out by Sony, who don't seem interested these days, unless you have an SLT.
XG-1, XD-5, XD-7, X-500, XG1n, X300, 7000i, 700si, 800si, 500si Super, 600si, Dynax 5, KM 7D, a100, a200, a300, a580. And another 600si.....
-
- Site Admin
- Posts: 5985
- Joined: Sat May 19, 2007 1:14 pm
- Location: Kelso, Scotland
- Contact:
Re: should I buy an a580?
If the process you mention can't remove the dirt, then it is not loose dust and therefore will not be shaken off by the vibration-based sensor cleaning.
It may be any of the following: particles of mucus, caused by anyone coughing or sneezing in the room shortly before the sensor is exposed for cleaning, or otherwise; particle of greasy adhesive dust, such as dandruff, aerially carried cooking oil particles, oil particles from vehicle exhaust, and some types of pollen which are sticky; or particles of oil and perhaps fine particles resulting from mechanical wear inside the camera (or both combined).
But it's definitely sticky dust not just dry dust, because the sensor cleaning mechanism is pretty good at shifting that. It is no more effective than any of the similar mechanisms in Canon, Nikon and Pentax (all work the same way, and have about the same effect). It's slightly less effective than Olympus's ultrasonic membrane.
David
It may be any of the following: particles of mucus, caused by anyone coughing or sneezing in the room shortly before the sensor is exposed for cleaning, or otherwise; particle of greasy adhesive dust, such as dandruff, aerially carried cooking oil particles, oil particles from vehicle exhaust, and some types of pollen which are sticky; or particles of oil and perhaps fine particles resulting from mechanical wear inside the camera (or both combined).
But it's definitely sticky dust not just dry dust, because the sensor cleaning mechanism is pretty good at shifting that. It is no more effective than any of the similar mechanisms in Canon, Nikon and Pentax (all work the same way, and have about the same effect). It's slightly less effective than Olympus's ultrasonic membrane.
David
Re: should I buy an a580?
I always understood that using pressurised air blowers like the Kenro Air Duster (which I use on negatives) is risky for cleaning sensors because of the danger of either dislodging the sensor and/or driving dust further inside the camera. Has this advice now changed?David Kilpatrick wrote:Our 580 has done nearly a year and while it has sometimes had one or two spots, a quick blast with a jet blower clears it perfectly. We got three spots during a week in Ibiza (quite dusty in places) and fixed it in the open air, just open camera, cleaning mode (aimed down all the time), blast a few times with the blower, do a sky check shot at f/22. No more dust.
David
- pakodominguez
- Minister with Portfolio
- Posts: 2306
- Joined: Tue May 22, 2007 5:38 pm
- Location: NYC
- Contact:
Re: should I buy an a580?
air blowers are OKartington wrote:I always understood that using pressurised air blowers like the Kenro Air Duster (which I use on negatives) is risky for cleaning sensors because of the danger of either dislodging the sensor and/or driving dust further inside the camera. Has this advice now changed?David Kilpatrick wrote:Our 580 has done nearly a year and while it has sometimes had one or two spots, a quick blast with a jet blower clears it perfectly. We got three spots during a week in Ibiza (quite dusty in places) and fixed it in the open air, just open camera, cleaning mode (aimed down all the time), blast a few times with the blower, do a sky check shot at f/22. No more dust.
David
Air canister or any kind of compressed air is better to avoid
Pako
------------
http://www.pakodominguez.photo/blog" onclick="window.open(this.href);return false;
------------
http://www.pakodominguez.photo/blog" onclick="window.open(this.href);return false;
-
- Site Admin
- Posts: 5985
- Joined: Sat May 19, 2007 1:14 pm
- Location: Kelso, Scotland
- Contact:
Re: should I buy an a580?
By jet blower I mean the same as Rocket blower. Hama called them jet, Giottos called them Rocket. Big bulb blower. My favourite is the Lenspen blower which has valves to prevent it just sucking and blowing dust around.
There is one system which uses a canister - Green Clean, with a venturi effect adaptor so that it sucks instead of blowing using the pressurised canister. No propellant goes near the sensor. Correct - never aim a CFC/pressurised can of air at the sensor!
David
There is one system which uses a canister - Green Clean, with a venturi effect adaptor so that it sucks instead of blowing using the pressurised canister. No propellant goes near the sensor. Correct - never aim a CFC/pressurised can of air at the sensor!
David
Who is online
Users browsing this forum: No registered users and 21 guests