Sony quality control problems

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mvanrheenen

Re: Sony quality control problems

Unread post by mvanrheenen »

pakodominguez wrote:This are two different problems. The NEX3/NEX5 glass get a sort of chemical reaction over the time. I need to replace mine also and I'm not sure if I'll send it to Sony or if I'll do it myself.

The Dyxum guy just peel off the original protection on its screen when he tried to replace his "protection"
Pako, do you mean this issue?

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pakodominguez
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Re: Sony quality control problems

Unread post by pakodominguez »

mvanrheenen wrote:
pakodominguez wrote:This are two different problems. The NEX3/NEX5 glass get a sort of chemical reaction over the time. I need to replace mine also and I'm not sure if I'll send it to Sony or if I'll do it myself.

The Dyxum guy just peel off the original protection on its screen when he tried to replace his "protection"
Pako, do you mean this issue?

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Yes
Pako
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mvanrheenen

Re: Sony quality control problems

Unread post by mvanrheenen »

Cr*p :(

Don't have any kind of guarantee on this camera :( Any idea what it would cost if I let Sony repair it?

Mark
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Birma
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Re: Sony quality control problems

Unread post by Birma »

Apologies if it has already been linked to, but have you seen DK's repair description here http://www.photoclubalpha.com/2011/04/1 ... ver-glass/?The result looks very good to me.

My Nex 5 screen still looks fine but it is much newer - bought in August 2011, but used quite heavily since then. I've had a GGS screen on it 95% of the time, and a sun shield with magnifier the rest.
Nex 5, Nex 6 (IR), A7M2, A99 and a bunch of lenses.
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Greg Beetham
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Re: Sony quality control problems

Unread post by Greg Beetham »

I wonder if this has been fixed in the NEX7? Being able to build screens that don't delaminate isn't exactly covering new ground.
Greg
mvanrheenen

Re: Sony quality control problems

Unread post by mvanrheenen »

Thanks for the link Birma, didn't see it before. I'll have a look at it!

Mark
mvanrheenen

Re: Sony quality control problems

Unread post by mvanrheenen »

mvanrheenen wrote:Thanks for the link Birma, didn't see it before. I'll have a look at it!

Mark
Well, it worked, except there is a lot of glue still on the screen :-( I'll get some electronics cleaner from the office to remove it. Thanks for the tip!

Mark
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Winston
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Re: Sony quality control problems

Unread post by Winston »

Other than some ID-10-t errors, I have had no problems with my A77.
Expectations surpassed so far...only a few hundred clicks and some video.
Winston Mitchell
KM7D, A700, A77, A77M2, A7M3
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Dr. Harout
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Re: Sony quality control problems

Unread post by Dr. Harout »

Winston wrote:Other than some ID-10-t errors, I have had no problems with my A77.
Expectations surpassed so far...only a few hundred clicks and some video.
:lol: :lol:
Seriously, what are your thoughts on the a77?
A99 + a7rII + Sony, Zeiss, Minolta, Rokinon and M42 lenses

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mvanrheenen

Re: Sony quality control problems

Unread post by mvanrheenen »

Well, I finally sent my a580 to the retailer I bought it for the control wheel problem. I'm very anxious to hear what they have to say about it.

Mark
mvanrheenen

Re: Sony quality control problems

Unread post by mvanrheenen »

So, after about 4 weeks my retailer returned the a580. They have replaced the 'top assembly' of the camera to correct the control wheel problem. I shot over 400 images this weekend and the control wheel seems fine now. Everything was repaired under warranty.
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bakubo
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Re: Sony quality control problems

Unread post by bakubo »

mvanrheenen wrote:So, after about 4 weeks my retailer returned the a580. They have replaced the 'top assembly' of the camera to correct the control wheel problem. I shot over 400 images this weekend and the control wheel seems fine now. Everything was repaired under warranty.
Good luck. I hope the problem is really fixed. You can see the list of parts Sony replaced in my A700 to "fix" the problem in 2009:

http://www.photoclubalpha.com/forum/vie ... =32&t=2610

I thought they really fixed it, but after about 2 months or so the problem returned just like it was before.
mvanrheenen

Re: Sony quality control problems

Unread post by mvanrheenen »

Hi Henry,

I have a more detailed list of parts they replaced and even errors they've encountered. Will list them later this week.

Indeed I hope the problems will be fixed. If not, I'll repeat the same proces. That would be a real bummer though.

Mark
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Winston
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Re: Sony quality control problems

Unread post by Winston »

Dr. Harout wrote:
Winston wrote:Other than some ID-10-t errors, I have had no problems with my A77.
Expectations surpassed so far...only a few hundred clicks and some video.
:lol: :lol:
Seriously, what are your thoughts on the a77?
Brief summary:

- No problems to date.
- The time it takes to format a card is a little annoying.
- I hate the tiny SD cards...always have. Can anybody recommend a good SD wallet?
- Love the viewfinder.
- A surprise for me...I really like the Display Panel.
- Because of the Display Panel and the WYSIWYG view finder, I almost never look at the rear LCD except for composition when it's more convenient than the view finder.
- Love the quiet shutter.
- Noise could be better but I wouldn't trade the next item for it.
- Love the 40% reach increase for wildlife photography. The 70-400G is good enough to make it all usable.

For me it has required the effort to learn how to use a fundamentally different tool. It is not just an upgrade to the A700; for the patient, it is much more.
Winston Mitchell
KM7D, A700, A77, A77M2, A7M3
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