bakubo wrote:I got an email today from DxO inviting me to download their new DxO 6 and try it out. I downloaded the file, about 106mb. I am on Vista. Before installing I did as I usually do and rebooted. No other applications running. Installed smoothly and without error. When I try to run DxO the mouse cursor changes to a spinning circle, as it normally does, for 3-4 seconds and then changes back to an arrow. That's it. DxO never starts. I tried to start it several times. I then rebooted and tried again. Nothing. I then uninstalled and reinstalled. Again smoothly and without error. Still won't start. Any ideas?
dennismullen wrote:This is a long shot but is it possible you are not giving it enough time? DxO is a big program and it can take a long time to show sometimes after starting.
dennismullen wrote:Did you do the right click open as administrator trick when installing and opening?
roysmith wrote:In a workstation Data Execution Prevention should only be activated for windows programs & services, many software (specially anti-piracy soft) have issues with it. The best way to protect your computer from malware is to choose a good antivirus program and keep it updated
roysmith wrote:Did you try renaming those folders I mentioned?
bakubo wrote:It seems the default with Vista is for DEP to be on for everything. My other programs are fine with it. I am not sure why an app like DxO would need to do something that normally just malware does. Yes, I have good av, etc. I also don't like disabling av to run an app so I don't. It just seems strange to me if an app requires me to allow it to do malware-like things when every other app I have doesn't. Maybe I am just not informed enough about this though. Do other people have no problem allowing an app to bypass the malware protections on their system?
roysmith wrote:Actually the default setting for DEP in every workstation Windows OS is to only check Windows programs and services. It's the same default setting in XP, Vista and 7; from Starter to Ultimate versions. You can check this out here:
roysmith wrote:Hope you can solve it, good luck!
bakubo wrote:Yes, that is the default for mine. DxO has asked me to select the other option though to turn it on for everything except DxO.
The thing is that in all my years of writing software I have never need to do anything like put code in the data segment and then execute it. Apparently, my PS CS2, PSE 6, PSP X, PWP 3.5, Quicken, Firefox, Chrome, FastStone, Syncback, Acrobat, PTLens, Neat Image, etc. which I also use a lot don't need to do it either. The fact that only DxO6 needs me to turn DEP off for it is very disturbing. Also, rather than seem like they want to fix it they just want me to turn off DEP.
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